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Our Corporate Plan (Hong Kong & International locations) allow to host up to 10 different...
Can you enable SSH access on shared hosting accounts?No SinoHosting does not provide SSH access on shared hosting accounts. If you need SSH access,...
Do you allow IRC?No, IRCs are not allowed on our network.
Do you allow adult sites?No, adult sites are not allowed on our network. Clients found to have adult content on their...
Do you offer domain name registration as well?Yes SinoHosting.net provide can register domain names with the following extensions: .com, .net,...
How do I sign up?There is an "Order Now" link or button under each plan, which can be used to sign up...
How do I transfer my site from my old host to SinoHosting.net?After signing up for an account with us, you will simply need to update your domain name servers...
How long will it take to get my account set up?After payment is received, we set up accounts within 2~3 hours on average during week-days and 5...
I am based overseas. Can I host my site in China, and what about the ICP license?Due to current regulations, obtaining an ICP license is required before having a website running...
I need more diskpace/bandwidth than your advertised plans. Can you help?Most definitely. Simply contact with your requirements and we would be pleased to provide you...
If I select an international plan, do you guarantee that my site will not be blocked?We can't guarantee that the specific IP of the server you are on will not be blocked, we do...
My site is blocked in China. If I host with SinoHosting.net, will this unblock my site?Yes, all our servers (both in China and International) are accessible from China.
What support options do you have?Customer support is mainly provided by email and support tickets (30mn to 2 hours waiting time on...
Where are your servers located?We have servers in datacenters in mainland China (China Telecom & China Netcom, Shanghai,...
