What support options do you have?

Customer support is mainly provided by email and support tickets (30mn to 2 hours waiting time on average during business hours, 5 hours otherwise). Phone support is available as well during business hours. We are also available on MSN messenger, Skype and QQ.
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I am based overseas. Can I host my site in China, and what about the ICP license?

Due to current regulations, obtaining an ICP license is required before having a website running...

If I select an international plan, do you guarantee that my site will not be blocked?

We can't guarantee that the specific IP of the server you are on will not be blocked, we do...

My site is blocked in China. If I host with SinoHosting.net, will this unblock my site?

Yes, all our servers (both in China and International) are accessible from China.

I need more diskpace/bandwidth than your advertised plans. Can you help?

Most definitely. Simply contact with your requirements and we would be pleased to provide you...

Do you allow IRC?

No, IRCs are not allowed on our network.