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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Can I downgrade to a smaller plan?
We currently do not allow downgrades to a smaller plan, unless during renewals.
Views: 998
Article Can I move my account to a different location?
During the contract period, each client is allowed to be moved to a different location for free...
Views: 1081
Article Do you provide SSH access for shared hosting accounts?
For security reasons, SinoHosting does not allow SSH access on shared hosting accounts.
Views: 1132
Article How to upgrade to a different plan?
There are two options available: 1) You can login to your client area from our homepage and...
Views: 1018
Article What is the process to host in China?
Per existing laws and regulations in mainland China, all websites hosted on a Chinese server must...
Views: 1481

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