Shanghai: +86-21-5648-6330
Hong Kong: +852-8199-9329
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Can I pay monthly?
We only have yearly plans for all our shared hosting and email hosting plans. VPS and dedicated...
Views: 2316
Article Do you accept credit card payments?
Due to excessive fraud, we currently do not accept direct payments through credit cards. You can...
Views: 2641
Article Do you offer a money back guarantee?
Yes we have a 15 days money back guarantee. If within your first two weeks with us you are not...
Views: 2489
Article Do you provide tax receipts (fapiaos)?
Yes we can provide fapiaos but only for payments made from mainland China in RMB. Payments by...
Views: 2273
Article How to pay through Paypal?
When placing the order, at the invoice page, you can select Paypal as payment option. You will be...
Views: 5092
Article What payment options do you offer?
We currently offer the following payment options:-Cash at our office (Shanghai only)-Mail in...
Views: 9434

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