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My email is down, what should I do?

1) Check if your internet connection is active, and if you can access your email ( or if you are using cPanel)

2) Can you access your control panel? Check if your email account is not full.

3) In last resort, you can open a support ticket by providing the following:

-Your domain name, specific email account having the issue, and details on the issue (such as error messages received when sending out/receiving)

-Your IP address (which you can find by going to

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