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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Can i use your email hosting to send us newsletters?
As per our terms of service, we do not allow any type of mass mailing from our servers. This is...
Views: 914
Article E-mails I sent out are not delivered but returned to me
Open a support ticket, and send us a copy of some of the returned emails for further investigation
Views: 891
Article E-mails sent to my account are returned to their senders
1) Log into your control panel and check if your email account is not full. 2) Open a support...
Views: 872
Article My email is down, what should I do?
1) Check if your internet connection is active, and if you can access your email...
Views: 1287
Article My outlook fails to send out mails
1) Check if you can open your SMTP address in your browser (in most cases that would be...
Views: 1307
Article What are your email sending limits?
Depending of servers, shared hosting accounts are allowed to send up to 200~250 emails/hour (all...
Views: 941

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