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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Can I test my site on your servers before updating my domain name servers?
Yes, we usually provide a temporary url which will allow you to access your hosting account prior...
Views: 1417
Article How to do a traceroute?
We request to provide a traceroute when a client is unable to access his site, after it is...
Views: 1474
Article How to register a .cn or .hk domain name?
At the contrary of generic domain names, .cn and .hk / .com.hk domain names require to provide...
Views: 1351
Article I signed up using my own domain and updated my DNS, but my domain doesn't work
After DNS change, it can take from 1~2 hours to 24 or even 48 hours for the new settings to...
Views: 1404
Article I want to use a domain that I already own, do I have to transfer the domain rights to you?
No, you can keep your domain at the current registrar and simply update its DNS to the values...
Views: 1543

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