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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I pay monthly?
We only have yearly plans for all our shared hosting and email hosting plans. VPS and dedicated...
Views: 71
Do you accept credit card payments?
Due to excessive fraud, we currently do not accept direct payments through credit cards. You can...
Views: 77
Do you offer a money back guarantee?
Yes we have a 15 days money back guarantee. If within your first two weeks with us you are not...
Views: 58
Do you provide tax receipts (fapiaos)?
Yes we can provide fapiaos but only for payments made from mainland China in RMB. Payments by...
Views: 21
How to pay through Paypal?
Our default currency being the Chinese Yuan (RMB), it is not possible to pay directly from the...
Views: 214
What payment options do you offer?
We currently offer the following payment options:-Cash at our office (Shanghai only)-Mail in...
Views: 226

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